Privacy Policy for A-OK Appliance Repair LLC

Effective Date: August 5, 2025
Last Updated: August 5, 2025

At A-OK Appliance Repair, your privacy matters. We’re a small-town business that believes in treating customers with honesty and respect — and that includes how we handle your information.

This Privacy Policy explains what data we collect, why we collect it, and how we use it. By using our website, you agree to the terms below.

Information We Collect

We collect information from you in a few ways, including when you:

• Fill out a contact form or service request form
• Send us an email or give us a call
• Browse our website

The personal information we may collect includes:

• Your name
• Email address
• Phone number
• Address or ZIP code
• Appliance details (if you include model/serial numbers)
• Any other information you voluntarily submit

We also collect non-personal data through tools like Google Analytics and Google Search Console to help us understand how our website is performing. This data may include:

• IP address
• Device type
• Browser type
• Referral source (like search engines or links)
• Pages visited
• Time spent on each page

How We Use Your Information

We use the information you provide to:

• Respond to your messages or service requests
• Schedule appointments
• Communicate with you about service updates
• Improve our website performance and user experience

We do not sell or rent your personal information to anyone. Ever.

How We Share Your Information

We only share your information with third parties when it’s necessary to run our business — for example:

• With Google Analytics and Google Search Console to understand how people use our site
• With our website hosting provider, to maintain the website’s functionality
• With email or scheduling services, if we use them to follow up with you

These third parties are only given the minimum information needed to perform their tasks and are not permitted to use it for anything else.

Cookies and Tracking Tools

We may use cookies or similar technologies to enhance your browsing experience. These tools help us see which pages people visit most, how long they stay, and how they found us.

You can control cookie settings through your browser preferences. Disabling cookies may affect how our website works for you.

How We Protect Your Information

We take reasonable precautions to keep your personal data secure, including secure web forms and server protections. But no website is 100% immune to security risks. By using our site, you acknowledge this risk.

Links to Other Website

We may link to other websites for convenience or additional information. We’re not responsible for the privacy practices of those external sites. Be sure to check their privacy policies.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe your child has provided us with personal info, please contact us so we can remove it.

Your Rights & Choices

You can request to:

• Access the information we’ve collected about you
• Update or correct your information
• Ask us to delete your personal information

To make any of these requests, just contact us using the info below.

Changes to This Privacy Policy

We may update this policy from time to time. If we make significant changes, we’ll post the updated version on this page with a new effective date.

Contact Us

Have a question about this policy or your personal data?

A-OK Appliance Repair
Serving Southwest Colorado
📍 Based in Durango, CO
📞 970-317-4163
📧 [email protected]