About Us

A Business Built on Small-Town Values

Adison and Kyle, founders of A-OK Appliance Repair, grew up in Southwest Colorado, where neighbors looked out for each other and a handshake still meant something. After 10 years in the appliance industry, they realized that kind of small-town service was getting harder to find – especially when you’re just another name on someone else’s schedule.

In 2025, they decided to change that. A-OK Appliance Repair was built to bring back what matters most: honest work, dependable service, and a real connection with the people they serve. Based in Durango and proud to serve the surrounding communities, A-OK delivers expert repairs without the hassle and frustration – just the way it should be.

Meet Adison

Adison grew up in Ignacio, where he started in the appliance industry as a delivery guy during summer break. What began as a summer job turned into a full-time career when he saw the need for skilled, reliable technicians. Nearly ten years later, he brings a wide range of experience to every part of the business.

As a Southern Ute descendant, Adison takes pride in serving the communities he grew up around. When he’s not working, you’ll find him spending time with friends and family or shopping at other local businesses around Southwest Colorado.

Adison Jones, co-founder of A-OK Appliance Repair, smiling warmly at the camera.

Meet Kyle

Kyle started in the appliance world as a delivery guy during high school. After a couple of years, he looked for ways to move up in the company, but knew one thing for sure – he wasn’t cut out for sales. As someone who spent a lot of his childhood tinkering with cars and dirtbikes, appliance repair just clicked, and he quickly saw it as a way to help people while putting his skills to work.

Over the last ten years, he’s gained experience on just about every type of appliance and is certified to work on all major brands. When he’s not working, you’ll probably find him fishing at Pastorius – and still steering clear of anything that looks like a desk job.

What We Stand For

We didn’t build A-OK to be just another repair company. We built it because we knew what was missing – real follow-through, no gimmicks, and service that actually feels reliable. Here’s what makes us different:

We Show Up When We Say We Will

No vague appointment windows. No “we’ll call you back,” and then never hear back from us. No last minute reschedules. When we say we’re coming, we show up – and you’ll know exactly when.

We Tell It Like It Is

If we can save you money, we will. If it’s not worth fixing, we’ll say so. It’s your home, and we’re just here to help you make the right call.

We Take Pride in Getting It Right

Our name is on every repair we do. That means no shortcuts, no shoddy work, and no walking away until it’s done right.

We Run our Business the Way We Were Raised

Show up, work hard, own your word. It’s how we were taught to treat people – and it’s how we show up for every customer, every time.

We Know What You’re Talking About

When you call, you’re talking to someone who knows the brand, understands the problem, and probably has your model number memorized. You’ll know right away – you called the right people.

We Built This Business to Raise the Bar

After 10+ years in the industry, we didn’t want to copy what everyone else was doing. We started A-OK to do better – for our community and for every customer we meet.